Shipping Policy

Shipping destination & cost

We currently ship orders only within United States. We do not ship to international destinations at this time.

Shipping fee: we offer 100% free shipping on all orders. No minimum purchase required.

Delivery timeframes

• Handling time: 4 business days (Mon–Fri)
• Transit/delivery time: 4-7 business days (Mon–Fri)
• Shipping cost: Free
• Order cutoff time: 9:00 PM (EST)

Damaged & lost orders

Your satisfaction is our priority. If your order arrives damaged, please follow these steps:

• Inspect immediately — check your package as soon as it arrives.
• Document the damage — take clear photos of the damaged item and the external packaging.
• Contact us — email our support team at Support@qibly.shop within 48 hours of delivery. Include your order number, a description of the damage, and the photos.

Once verified, we will arrange a free replacement or a full refund immediately.

Contact us

Questions about this policy can be directed to KIBLI GROUP LLC by email at Support@qibly.shop by phone at +1 (212) 6324 865 or by mail at 4136 SW 159 AVENUE,, MIRAMAR, FL, 33027, United States.